FAQ’s
Pre-Sales
What are the major markets Alertel's V-Series works better with?
Alertel signal system supports all major financial, commodity and stock markets. To name a few NSE (Stocks, Futures, Options), MCX, NCDEX, FOREX along with many others. To use the signal you may require MT4 platform with real time data flow. Plus it supports all stock markets. Please contact us for more details if you do not have the real time data on MT4.
I am new to trading, is your software suitable for me?
Yes. Even if you have just started forex trading, you will find our trading systems easy to use. That’s because all systems come with intuitive easy to understand graphical user interface and are very well documented. Furthermore, our dedicated support team is always here to assist you whenever you need an assistance.
Will you provide real-time demo?
Yes, We are giving real time demo in Market Open time, through Desktop Sharing softwares, contact our sales department for further details through live chat or fill contact form.
What is the minimum deposit need to use your trading systems?
The required minimum amount depends on the minimum deposit and exposure your broker accepts. For the majority of retail brokers it is about 15000 to 20000 INR.
Do you offer a referral/ affiliate program?
Yes, we offer a forex affiliate program. To learn more about our forex affiliate program contact us.
What are the offered payment methods?
We offer payment in following methods
- Net Banking
- Credit/Debit Card
- UPI (Gpay, PhonePe, PayTM)
Whether the Paid Amount is Refundable?
Customer have the facility to watch the real time demo/trial before purchasing the software and get convinced about the software, so the amount once paid will be final and not refund under any circumstances.
How do I receive the Product?
As soon as your payment is processed, our tech team will install the software in your system through desktop sharing with in 15 minutes once your payment finalized by accounts department with the detailed instructions. So that you can use the software instantly once you make the payment.
Are there any recurring fees to pay?
No, there are no recurring or any other hidden fees to pay in software till your subscription ends.
But you need to pay real time data charge if you opt for Indian Markets, Since we are purchasing data for Indian markets from other vendors.
Do I have to pay for updates?
No, all updates for the version you purchased are free of cost until your subscription period ends.
Installation
What are the minimum technical requirements?
If not otherwise specified on the product pages the minimum requirements are: 512 MB RAM, Windows OS 2003 or higher, 1.0 GHZ or higher processing speed, 100 MB free disk space, internet connection with at least 256 Kbs transfer rate.
What kind of support is provided?
Our dedicated support team is here for you whenever you need it. Support is provided through Live Chat, Phone, E-mail, Remote Desktop Connection and our Forum.
I Want to Know More About Alertel Technical Analysis System?
Our support team is happy to solve all your queries, if you need any further clarification related to Alertel Buy Sell Signal Software and its features, you can contact us directly, click the link below to contact us.